TERMS & CONDITIONS FOR NANNIES
These Terms & Conditions for Nannies shall be applicable only to the nannies/caregivers who have signed up
as a ‘Nanny’ on our mobile application, namely, ‘Nanny’, as available on Google Play Store and Apple App
Store (hereinafter referred to as the “Platform” or “App”), as made available by NANNY THE APP, INC., a
company, bearing DOS ID: 6623671, and having its principal office address at 23 E. 69TH ST. NEW YORK,
NY 10021.
These Terms will be deemed as accepted by you by downloading, installing and accessing the App or
using or registering as a ‘Nanny’ or by clicking on a button or taking similar action to signify your
affirmative acceptance of these Terms.
In addition to these Terms, our Community Guidelines, Disclaimer, and Privacy Policy statement posted on
the App shall also be applicable to you.
1. DEFINITIONS
For the purposes of these Terms & Conditions for Nannies, the following capitalised terms shall have
the following meaning:
i. App: It shall refer to our mobile application, namely, ‘Nanny’, as available on Google Play
Store and Apple App Store.
ii. ‘Company’ shall refer to NANNY THE APP, INC., a company, bearing DOS ID: 6623671,
and having its principal office address at 23 E. 69TH ST. NEW YORK, NY 10021.
iii. ‘Disclaimer’ shall refer to the disclaimer statement posted on the App.
iv. ‘Privacy Policy’ shall refer to the Privacy Policy statement posted on our App.
v. ‘Service’ shall refer to the services of the Platform provided by our Company through this
App whereby we help parents and nannies/caregivers connect with each other.
vi. ‘Service Provider’ shall refer to the caregivers/nannies who have registered on the Platform
as ‘Nanny’ in order to create their profiles to be discovered by the parents.
vii. ‘Terms’ shall refer to these Terms & Conditions for Nannies, as applicable to the
nannies/caregivers (Service Providers) registered on our Platform.
viii. ‘User(s)’ shall refer to the users or parents who are using our App to find and connect with the
caregivers/nannies (Service Providers).
2. ACCEPTANCE OF THESE TERMS
By registering on our App as a ‘Nanny’ or by clicking on a button or taking similar action to signify
your affirmative acceptance of these Terms, you hereby represent that you have read, understood, and
agreed to be bound by these Terms and any future updates and additions to these Terms, as published
from time to time at the App.
3. UPDATES
From time to time, we will bring new updates to our App, mostly in order to enhance your experience
and/or to improve the safety and security of our Platform, Service Providers and parents, or for any
other reason as we deem fit at our sole discretion. You agree not to update the App as and when such
updates are ready and available.
4. ACCOUNT REGISTRATION AND VERIFICATION
a) Account Registration: To access the Platform as a nanny/caregiver (Service Provider), you are
required to sign up and create an account with us as a ‘Nanny’. When setting up and maintaining
your account, you must provide and continue to provide accurate and complete information about
yourself, your skills and experience. As part of the registration process, you will create a password
and an account.
b) Social Media Signup: Besides having an option to register with email, you will also have an
option of signing up using social media accounts, such as Facebook or LinkedIn. In case, you
choose to sign up using any of these social media accounts, you will be redirected to the website of
such social media accounts, and therefore, in addition to our policies, you will also be subject to
the legal policies of such social media platforms. We are not liable for any loss caused to you due
to any action of such third-party platforms.
c) Registration Details and Verification: While registering the account on the Platform, you may be
required to furnish details about you, your services, and location. You agree and acknowledge that
we reserve the right to, directly or through a third-party service, validate the information provided
by you on the Platform. You agree to furnish additional information and provide documentary
proof as may be requested by us, from time to time, for the purposes of verification of your Service
Provider account information. If any information provided by you is found to be incorrect or
misleading, we reserve our right to take appropriate steps as set forth under Section 4(d) of these
Terms. We reserve the right to seek additional information from you about you and your services,
from time to time and you consent to provide such additional information to continue using the
Platform.
d) Security: You are responsible for maintaining the confidentiality of the password and account, and
are fully responsible for all activities that occur under your account. You agree to (a) immediately
notify us of any unauthorized use of your password or account or any other breach of security, and
(b) not give access to your Platform account details (including password) to any third party. We
cannot and will not be liable for any loss, damage or other liability arising from your failure to
comply with this Section or from any unauthorized access to or use of your account.
e) Inaccurate Information: If we have reasonable grounds to suspect that any of the information
submitted by you is untrue, inaccurate, outdated, or incomplete, we may terminate your account,
and refuse current or future use of any or all of the Services.
f) Account Deactivation: You can deactivate your account from our platform at any time at your
sole discretion. If you deactivate your account, all the data associated with your account will be
deleted. This action will be permanent, and if you decide to come back, you’ll have to start afresh.
5. YOUR OBLIGATIONS, REPRESENTATIONS AND WARRANTIES
i. You represent, warrant and agree that:
a. you are a person of sound mind and at least 18 years in age and are fully able and
competent to understand and agree to these Terms & Conditions for Nannies;
b. you have not been (at any time in the past) convicted of an indictable offence or a
felony, nor are convicted of a sexual offence of any nature, and that there are no
pending proceedings or investigations of a criminal nature against you;
c. you have read, understood and consented to our Community Guidelines,
Disclaimer, and Privacy Policy statement posted on the App;
d. you shall use the Platform for getting discovered by the parents who may require
your services for their child;
e. you shall comply with all applicable laws while providing your service to the parents
and their child;
f. you shall be solely responsible for obtaining all necessary third-party degrees,
licenses and permissions (if any required) regarding any service that you provide;
g. any photos, videos, description, or content that you post about your services is true,
complete and not misleading, and the same does not and will not violate the
intellectual property rights of any third-party;
h. you will be polite, generous and professional in your interaction and dealing with the
parents as well as their child, and will not abuse, harass, violent, or be rude to them;
i. you will always keep the welfare and interests of the child above everything; and
j. you will not make false proclamation or statement about your qualification or
experience or expertise or interests in any circumstance.
ii. Service Provider may be required to provide various information about them as part of the
registration process on the Platform or your use of any Service or the Service Provider
account. Service Provider represents, warrants and agrees that:
a. such information, document, certificate and material whether submitted during the
registration process or thereafter throughout the continuation of the use of the
Platform or Service is true, accurate, current and complete; and
b. Service Provider will maintain and promptly amend all information and material to
keep it true, accurate, current and complete.
iii. Service Providers are required to behave professionally with the parents and children. Any
misbehaviour, unprofessional conduct, verbal and physical abuse is prohibited and will be
considered as a violation of these Terms.
The failure of the Service Provider to comply with any of the above, or any other provision of
these Terms can lead to necessary action taken by our Company, including without limitation,
suspension or removal of the account, and take other legal recourse, at the sole discretion of the
Company.
6. PAYMENTS AND TAXES
a) Free Account: There are no fees or charges for creating an account on Nanny or to apply as
‘Nanny’.
b) Payments take place outside: All the transactions and payments between parents and you
shall take outside of our platform. We make no representation with the parent’s ability make
payment to you for your services. All liability in this respect shall lie with the respective
parent, as the case may be.
c) Taxes: Service Providers are responsible for paying any direct or indirect taxes, including any
GST, VAT or income tax, which may apply to them depending on residency, location or
otherwise, under provisions of their jurisdiction. Service Providers represent and warrant that
they comply, and will comply at all times, with their obligations under income tax provisions
in their jurisdiction.
7. OWNERSHIP AND INTELLECTUAL PROPERTY
a) Rights of our Company: This App, platform, its logos, its content, designs, trademarks, trade
dress, trade name, all of our features, functionalities and services, shall remain the sole
property of our Company, and/or its licensors, as the case may be. Your use of or access to
this App, platform, or availing of our Services shall not in any way transfer or assign to you
any ownership or other proprietary rights in or to this App, platform, our services, any content
(except your own content), designs, published by us or our licensors or third parties.
b) Your Rights: The content, including without limitation, bio, content, or description that you
write or upload, and other information that you post or share may be protected by intellectual
property laws. You own the intellectual property rights in any such content that you share on
the Platform. Nothing in these Terms takes away the rights you have to your own content.
You are free to share your content (except defamatory one) with anyone else, wherever you
want.
c) Our License: However, to provide our Services we need you to give us some legal
permissions (known as a ‘license’) to use this content of yours. This is solely for the purposes
of providing and improving our Services. You grant us a non-exclusive, transferable, sub-
licensable, royalty-free, and worldwide license to host, use, publish, distribute, modify, copy,
publicly perform or display, and translate your content.
8. RESTRICTIONS
Service Provider shall not itself, and shall not permit anyone to: (i) copy or republish the Services or
Platform, its features and functionalities, (ii) make our Services available to any other person without
our prior written consent, (iii) share login credentials with a third party, (iv) create duplicate accounts
(v) remove, modify or obscure any copyright, trademark or other proprietary notices contained in the
Platform, (vi) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source
code of the App or portal, (vii) access the App or portal with the sole purpose to build a similar
product or competitive product, (viii) behave unprofessionally with the users or parents or their child
or provide them bad service, (ix) lie about his/her experiences or expertise or interests or location, and
(x) does any act that that goes against the terms mentioned in this Terms & Conditions for Nannies
or our Community Guidelines or the applicable law.
9. UPTIME
We will use commercially reasonable efforts to make the App, platform, portal and Services available
for access by the Service Provider 97% of the time, measured on a monthly basis, excluding Planned
Outages. “Planned Outages” shall mean the installation of upgrades, routine application, server, or
network configuration changes, and other reasonable maintenance activities. We will post an advance
announcement of any Planned Outage or intimate the Service Provider about the same through any
other way. We disclaim that the App or portal will be available on an uninterrupted or timely basis at
all time. We will not be liable to you for any lost profit or loss of revenue if anyone is not able to use
our Platform due to any reason (including technical glitches).
10. COMPLAINTS
In case any users have complained about the any aspect of your profile, communication or the services
provided by you, we will look into such complaint, provide you a reasonable opportunity of being
heard, and then take a decision on what action is to be taken against you. In case, you are found to be
violating any provision of these Terms, we reserve the right to suspend or remove your account, and
prohibit future use of our Services to you, at our sole discretion. You hereby agree to fully co-operate
with us on a timely basis for the resolution of the complaints submitted by the users against you or your
profile or services.
11. NO WARRANTIES
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE TERMS,
PLATFORM, APP AND OUR SERVICES ARE PROVIDED TO YOU “AS IS”. WE AND
OUR MEMBERS AND LICENSORS MAKE NO REPRESENTATIONS OR
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR
OTHERWISE REGARDING PLATFORM OR OUR SERVICES, INCLUDING THAT
OUR SERVICES WILL BE AVAILABLE, UNINTERRUPTED, ERROR FREE, OR FREE
OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, INCLUDING YOUR
CONTENT, WILL BE SECURE. EXCEPT TO THE EXTENT PROHIBITED BY LAW,
WE AND OUR MEMBERS AND LICENSORS DISCLAIM ALL WARRANTIES,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-
INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT
OF USE OF OUR SERVICES OR THE PLATFORM.
12. LIMITATION OF LIABILITY AND INDEMNITY
i. To the maximum extent permitted by law, in no event shall our Company (or our members,
licensors or affiliates) be liable to you or any third party for any financial loss, loss of time,
lost profits, lost data, costs of procurement of substitute services, or any indirect,
consequential, exemplary, incidental, special or punitive damages arising from or relating to
these terms or your use of, or inability to use the Platform, even if our Company has been
advised of the possibility of such damages. Access to, and use of, the Platform is at your own
discretion and risk, and you will be solely responsible for any damage to your property or
device or computer system or business, or loss of data resulting therefrom.
ii. Service Provider agrees to indemnify our Company, its users, its members, affiliates,
directors, employees, agents and representatives and to hold them harmless, from any and all
damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which
may arise from or in connection with: (i) your services, materials or content; (ii) from your use
of the Platform or any of the Services; (iii) from your breach of the Terms or breach of any
applicable laws; (iv) your negligence or wilful misconduct or unprofessional behaviour; (vi)
any alleged or actual copyright, trade secret, trademark, trade name, or other intellectual
property right infringement or other claim, demand or action resulting from the use of any of
the Services.
13. GOVERNING LAW AND DISPUTE RESOLUTION
a) Governing Law: These Terms and any dispute arising from the same will be governed by
applicable laws of State of New York (USA).
b) Exclusive Jurisdiction: All disputes must first be attempted to resolved amicably, failing
which, such controversy, conflict or dispute shall be finally settled by bringing it exclusively
before the appropriate courts situated in New York City, New York (USA).
c) Waiver of Jury Trial: YOU AND US HEREBY WAIVE ANY CONSTITUTIONAL AND
STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A
JURY. YOU AND OUR COMPANY ARE INSTEAD ELECTING THAT ALL CLAIMS
AND DISPUTES ARISING OUT OF OR IN RELATION TO THESE TERMS BETWEEN
YOU AND OUR COMPANY, SHALL BE RESOLVED BY A JUDGE.
d) Waiver of Class Action and Relief: ALL CLAIMS AND DISPUTES WITHIN THE SCOPE
OF THESE TERMS MUST BE ADJUDICATED ON AN INDIVIDUAL BASIS AND NOT
ON A COLLECTIVE CLASS BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE,
AND CLAIMS OF MORE THAN ONE SERVICE PROVIDER CANNOT BE LITIGATED
OR CONSOLIDATED WITH THOSE OF ANY OTHER SERVICE PROVIDER(S).
e) Disputes between you and the users: You understand and acknowledge that Nanny is a mere
facilitator between you and the users/parents, and we in no way are responsible for the
conduct of the users/parents or their child or the genuineness of their request. Therefore, if you
have any claim or dispute against a user/parent, you undertake to take it up directly with the
concerned user/parent. Our Company shall not mediate or resolve such disputes, and nor shall
become a party to such disputes. However, if you believe that a user has violated our Terms &
Conditions for Parents (as posted on the App), applicable law, or any other policy of Nanny,
you can file your complaint at nannytheapp@gmail.com, and we will take necessary action in
accordance to our policies and applicable law.
16. NOTICES
When you use the App or send emails to Nanny, you are communicating with us electronically. You
consent to receive electronically any communications related to your use of this App. Nanny will
communicate with you by email or by posting notices on this App. You agree that all Terms, notices,
disclosures and other communications that are provided to you electronically satisfy any legal
requirement that such communications be in writing. We may give notice by means of a general notice
via electronic mail to your email address as available with us. If you want to give a notice to us, you
can do so by dropping an electronic mail to nannytheapp@gmail.com.
17. MISCELLANEOUS
i. Independent Legal Advice: It is your obligation to obtain independent legal advice at your
own expense to ensure you understand the provisions of these Terms & Conditions for
Nannies.
ii. Headings: The section headings are for convenience only and shall not control or affect the
meaning or construction of any provision of these Terms.
iii. Breach: Our Company reserves the right to put any account on hold or permanently disable
accounts due to breach of these Terms and/or our other policies or due to any illegal or
inappropriate use of the Platform or its services.
iv. Severability: If any provision of these Terms is held to be unenforceable or invalid, such
provision will be changed and interpreted to accomplish the objectives of such provision to
the greatest extent possible under applicable law and the remaining provisions of these Terms
will continue in full force and effect.
v. Waiver: Our failure to insist on or enforce strict performance of these Terms shall not be
construed as a waiver by us of any provision or any right that we have to enforce these Terms
and nor shall any course of conduct between our Company and you or any other party be
deemed to modify any provision of these Terms.
vi. Survival: Notwithstanding any other provisions of these Terms, or any general legal
principles to the contrary, any provision of these Terms that imposes or contemplates
continuing obligations on either party shall survive the expiration or termination of these
Terms, for any reason whatsoever.
vii. No Third-Party Beneficiaries: Except as otherwise expressly provided in these Terms, there
shall be no third-party beneficiaries to these Terms.
viii. No Assignment: You may not assign these Terms (or any rights, benefits or obligations
hereunder) by operation of law or otherwise without the prior written consent of our
Company. Any attempted assignment that does not comply with these Terms shall be null and
void.
ix. Entire Terms: These Terms, Disclaimer, Community Guidelines, Privacy Policy, together
with any additional terms and conditions incorporated herein or referred to herein constitute
the entire agreement between our Company and you, relating to the subject matter hereof, and
supersedes any prior understanding or Terms (whether oral or written) regarding the subject
matter, and may not be amended or modified except in writing or by making such
amendments or modifications available on our Platform.
x. Force Majeure: Our Company, members and agents will be excused from performance for
any period during which, and to the extent that, such party or any subcontractor is prevented
from performing any obligation or service, in whole or in part, as a result of causes beyond its
reasonable control, and without its fault or negligence, including without limitation, acts of
God, strikes, lockouts, riots, acts of terrorism or war, epidemics, communication line failures,
power failures and government-imposed lockdowns or similar restrictions.
xi. Updates to these Terms: We may add to or change or update these Terms at any time, from
time to time, entirely at our own discretion, with or without any prior written notice. You are
responsible for checking these Terms periodically. Your use of the Platform after any
amendments to the Terms shall constitute your acceptance to such amendments.
18. GRIEVANCE OFFICER/DESIGNATED REPRESENTATIVE
In the event you have any grievance regarding anything related to these Terms or Privacy Policy or
Disclaimer, or with any content or service of our Company, in that case you may freely write your concerns
to the Grievance Officer/Designated Officer appointed below:
• Name: Jillian Larson
• Designation: Founder
• Email: admin@nannytheapp.com
19. CONTACT US
If you have questions or need any clarification or have any grievance, please feel free to contact us at
Email: admin@nannytheapp.com.
Last Updated on November 01, 2022.